Ordering and Shipping Details
Thank you for your order with us! Here are some important details and policies regarding your purchase:
Handcrafted Bracelets: Each of our bracelets is meticulously handcrafted and tailored to your order, ensuring a unique and personalized item.
Delivery Time: Please anticipate a delivery time of 5-10 days for your order. We strive to ensure your bracelet reaches you in a timely manner.
Free Shipping: Enjoy free shipping on orders of $75 or more.
Bead Variation: While we use premium-grade beads, please be aware that not all beads are crafted with uniformity. Minor differences may be present in some beads, but rest assured, these variations will not affect the standard or efficiency of your bracelet.
Wrist Size: During checkout, please include your wrist size in the "notes/comments" section(located in cart). This information helps us create a bracelet that fits you perfectly.
Lost in Transit: If your bracelet gets lost during transit, please inform us promptly. We will take the necessary steps to arrange for a replacement or issue a refund for your order. However, if the USPS (United States Postal Service) confirms delivery to your specified mailing address, we won't be able to offer a replacement or refund in this circumstance.
Sales Final: Please be aware that all sales are final. We do understand that sizing issues can arise, and we are more than happy to assist in fixing them. However, you will be responsible for covering the shipping costs associated with returning the bracelet for resizing.
Return Shipping Label: When returning the bracelet for resizing, please ensure that you include a return shipping label with the item. This helps facilitate the process and ensures that the resized bracelet is sent back to you efficiently.
Customization is our specialty! If you have a specific vision for your bracelet that isn't currently offered, please don't hesitate to reach out to us for a custom order. We're here to make your jewelry dreams come true.
To inquire about custom orders or discuss your unique preferences, you can contact us via email at Angel.Grace.Naturalstones@gmail.com. We'll be delighted to assist you in creating a bracelet that perfectly suits your style and preferences.
Whether it's a special design, personalized gemstone selection, or any other customizations you have in mind, we look forward to working with you to craft a one-of-a-kind bracelet that you'll cherish. Your satisfaction is our priority, and we're excited to bring your custom bracelet ideas to life!